“Service blueprinting” key to customer loyalty: Sudhir Kalé

Casino Review June 2022: The casino setting is one where people’s emotions principally drive their gaming-related behaviors. Seasoned casino

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Casino Review April 2022: Positioning is a fundamental aspect of brand strategy. The process of brand positioning begins with gaining a...

Calvin Ayre.com March 2020: Sudhir Kale talks about the future of gaming in Macau and why the city state is better off not being compared...